Privacy Policy

Effective Date: 05/04/2026

This Privacy Policy explains how Linprint, located at 3405 Market Street Wilmington, NC 28403, collects, uses, stores, shares, and protects personal information when you visit linprint.com, request a quote, place an order, upload files, subscribe to marketing messages, or otherwise interact with the business online or offline.

By using the site or submitting information, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the site or submit personal information through it.

1. Information collected

The business may collect the following categories of information:

  • Contact information: name, company name, billing address, shipping address, phone number, and email address.
  • Order and project information: quote details, product specifications, quantities, artwork instructions, proofs, approval history, delivery instructions, and customer communications.
  • Uploaded content: logos, artwork files, images, design assets, mailing lists, and other files submitted through the site, email, file transfer tools, or customer portal.
  • Payment information: payment status, transaction amount, billing metadata, and limited payment details processed through third-party payment providers. Full payment card numbers should not be stored by the business unless handled through a compliant processor.
  • Device and usage information: IP address, browser type, device identifiers, operating system, referring pages, pages viewed, dates and times of visits, and interactions with the site.
  • Marketing information: communication preferences, campaign responses, survey results, review submissions, and subscription choices.

2. How information is used

The business may use personal information to:

  • Provide quotes, process orders, print and manufacture products, coordinate installation, arrange shipping, and provide customer support.
  • Review submitted files, create proofs, communicate about revisions, and obtain approval before production.
  • Process payments, prevent fraud, verify transactions, and maintain accounting and tax records.
  • Operate, maintain, secure, and improve the site, customer portal, and internal workflows.
  • Send service-related notices such as order confirmations, production updates, shipping notifications, and policy changes.
  • Send marketing communications where permitted by law or with consent, including promotions, reminders, seasonal offers, and product updates.
  • Comply with legal obligations, respond to lawful requests, enforce agreements, and protect the rights, safety, and property of the business, customers, and others.

3. Sharing and disclosure

The business does not sell personal information for money. The business may share information with:

  • Service providers that support website hosting, analytics, payment processing, shipping, email delivery, file storage, proofing, CRM systems, and similar operational needs.
  • Production or fulfillment partners when outsourcing is necessary for specialty products, installation, finishing, or delivery.
  • Mailing and logistics partners when handling direct mail, addressing, postal processing, shipping, or local delivery.
  • Professional advisors and authorities when needed for legal compliance, tax reporting, investigations, dispute resolution, or business protection.
  • Business transferees in connection with a merger, acquisition, financing, sale of assets, or similar transaction.

If customers upload third-party personal data, including mailing lists or employee information for uniforms and badges, the customer is responsible for having the necessary rights and permissions to share that data.

4. Cookies and analytics

The site may use cookies, pixels, tags, and similar technologies to remember preferences, measure traffic, understand site performance, and improve marketing. Some tools may be provided by third parties such as analytics, advertising, chat, scheduling, or CRM providers.

Users can usually control cookies through browser settings. Disabling cookies may affect some features of the site.

5. Email, SMS, and marketing communications

If you opt in to receive marketing communications, the business may send emails, text messages, or other promotional messages about products, offers, and company news. You may unsubscribe from marketing emails using the unsubscribe link in the message and may opt out of text messages by following the instructions in the message.

Transactional or service-related communications may still be sent when necessary to complete an order or maintain the account relationship.

6. Data retention and security

The business keeps personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, maintain business records, comply with law, resolve disputes, and enforce agreements. Uploaded files and proofs may be retained for reorders, customer service, backup, or archival purposes unless a different retention practice is stated in writing.

The business uses reasonable administrative, technical, and physical safeguards to protect information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

7. Your privacy rights

Depending on where you live, you may have rights to request access to personal information, request correction, request deletion, appeal certain decisions, or opt out of some types of data use. The business may need to verify identity before processing a request.

To submit a privacy request, contact: Linprint, info@linprint.com, (910) 763-5103.

8. Children’s privacy

The site is not directed to children under 13, and the business does not knowingly collect personal information directly from children under 13 through the site. If you believe a child has provided personal information, contact the business so the information can be reviewed and, when appropriate, deleted.

9. Third-party links and services

The site may link to third-party websites, portals, payment pages, file upload tools, social media platforms, or embedded services. The business is not responsible for the privacy practices of those third parties, and users should review their separate policies.

10. Changes to this Privacy Policy

The business may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after an update means you accept the revised policy to the extent permitted by law.

11. Contact information

Linprint
3405 Market Street
Wilmington, NC 28403
info@linprint.com
(910) 763-5103